Overview

Kenya Airways Ground Handling started its operations in 1977. Currently Kenya Airways Ground Handling has its operations in Nairobi’s Jomo Kenyatta Airport, Mombasa International Airport, Kisumu International Airport, Malindi and operations in Eldoret airport. KQGH is ISAGO (IATA Safety Audit Ground Operations) certified.

Vision

Our vision is to become the leading and preferred hub in Africa by providing superior Ground Services to Airlines, Passengers and Cargo Customers

Mission

KQ Ground Handling will:

• Continue to meet the challenges of the future with world class standards of quality in service delivery and the flexibility to effectively respond to an ever changing environment
• Address opportunities within the region as they arise recognizing the strategic thrust and growth of KQ-GHA and it’s partners.
• Continue to build for the future on the foundations of an unequalled services portfolio delivered, monitored and reported to standards demanded by the airlines and their customers
• Provide a complete suite of handling services tailored to specific customer airline requirements.
• Match and monitor service delivery standards as defined in Service Level Agreements with customer airlines